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Battle.Net Connection Issues/Fix

By: Matrix223

We receive dozens of questions related to people being unable to connect to battle.net everyday.  Hopefully this will clear things up.

First thing to do is make sure its only you that's unable to connect to battle.net.  Maybe they are performing maintenance.
-Call/IM a friend with the game and request they try logging into your realm.
-Check the "Realm Status" page at battle.net: Battle-Net Status

Second thing to check.
Have you changed any router settings recently?
-Make sure there is nothing obstructing port 4000.  On most routers you shouldn't have to open this port.  I know first hand, that unless you specifically changed something in your Netgear or Linksys router, it will be fine if left alone.
-Also make sure any software firewall applications aren't blocking Diablo 2 from using the internet.

If those fail then try the following as a last result.
After you do this it should clear any data that you've received from battle.net recently which may have corrupted its entry. It will not delete any of your characters.  Note to be VERY careful while using regedit as you can severely mess up your system if you mess with anything else.

go to start>>run
type in "regedit"

open HKEY_CURRENT_USER
open "Software"
find "Battle.Net"
Rightclick on it and Delete.

Then close all tabs up again and open HKEY_LOCAL_MACHINE
open "Software"
find "Battle.Net"
Rightclick on it and Delete.

Restart your computer and hopefully everything works now.

For further support call Blizzards tech support line if problems persist.
Also if your computer is all junked up with useless stuff, it might be time to reinstall the OS anyways.  That could fix if worse comes to worse.


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